Política de envío

Naawe Shipping Policy

1. Shipping Destinations

✅ All U.S. States

2. Shipping Timeframes

🚚 Standard Shipping

• 7-15 business days delivery

⚡ Expedited Shipping (additional fee required)

• 5-7 business days delivery

3. Shipping Fees

💰 Free Shipping Threshold

• Free shipping on orders over $89

📦 Base Shipping Rate

• $8.99 for orders below $89

⚠️ Oversized Item Surcharge

• Some large items may incur additional $5-$20 fee (clearly marked on product pages)

4. Order Processing

⏳ Processing Time

• Orders ship within 24 hours of placement (business days only)
  
• Weekend/holiday orders ship next business day

📌 Shipping Notification

• You'll receive a shipping confirmation email containing your tracking link
• To check your shipment status, please refer to the tracking link in your email

5. Shipping Issues

⚠️ Delayed Packages

• Contact us for a $5 coupon if delivery exceeds promised timeframe

📦 Lost/Damaged Packages

• Must report within 48 hours of delivery with:
  1. Photos of packaging (all sides)
  2. Photos of damaged product
  3. Carrier's damage report

Contact Us

📞 Customer Support: cecilia@naawe.com
🕒 Hours: Mon-Fri 9AM-5PM (PST)

Note: Naawe reserves final interpretation rights of this policy